Frequently asked questions
Try to find out your questions answers from here.
Have you more questions ? Feel free to email us at doctorsgov.com . We are here to answer you asap !
General FAQs
What does DctorsGov do?
Our vision is to simplify healthcare by making quality healthcare more accessible, affordable and convenient
DOCTORSGOV is an online platform for best medical services in Bangladesh. The service is free of cost and accessible to all kinds of people to get all sorts of health service online.
When is DOCTORSGOV available?
DOCTORSGOV is available 24 hours a day, 7 days a week, and 365 days a year, even on holidays. Use DOCTORSGOV anytime you have a non-emergency medical condition, are unable to see your primary care provider, or when you simply prefer a convenient, cost effective alternative to the emergency room, urgent care center, or clinic.
How can I book doctor’s appointment?
You can do it in two ways. # First, find your desired doctor, go his/her individual page. Grab the schedule and book online. We will let you know that your booking is confirmed. # In another way, call us in our phone number (+01743-059991). We will do the rest for you.
Does your site list only Medical doctors?
DoctorsGov not only lists and reviews for medical doctors but also includes ratings and reviews for dentists,psychologists,hospitals,cliniqs,pharmacies and many others. See Our all services list .
Is there a cost for me to make an appointment?
No, the system is totally free for any patient to make an appointment.
Can I negotiate doctor’s fee?
Doctor’s fees are determined by the respective doctors. We suggest not negotiating doctor’s fee.
What are the offeres by DOCTORSGOV for consumers?
- Booking Online appointment for doctor’s checkup
- Booking appointment for doctor’s checkup at Chamber
- Knowing the details of a specific hospital for medical treatment, its facilities, cost and fees
- Rate a Doctor,Hospitals,Cliniqs
Can DOCTORSGOV be accessed on Mobile devices?
Yes, DOCTORSGOV can be accessed on most mobile devices with an Internet connection.
Why don’t I see any search results in my area?
Some types of doctors may not be located close to you, but it's unlikely that there are no doctors enrolled in DoctorsGov in your area. Check your search terms to make sure that there were no errors, and try your search again. If you need more help, call +88017430-59991 . Or email us at doctorsgov@outlook.com.
How do I get the search to work?
To begin a search, use the search box on the home page and enter your zip code, city and state, address, or landmark in the location field. Then, enter a search term like a clinician’s name, a group name, a medical specialty, a medical condition, a body part, or an organ system. When you begin typing, you will notice a drop down menu with related specialties. Select from the drop down menu and click “Search.” You should get a list of clinicians and groups depending on your search criteria.
Why can't I add a doctor to DOCTORSGOV Favorites?
If you’re having trouble using Physician Compare through DoctorsGov, contact us at doctorsgov@outlook.com and give us as much information as possible about the problem you're having so that we can work to resolve it.
How much does this website cost me?
The DoctorsGov site is free to use.
I've seen ‘Signup | Login?' What's that all about?
Users can read ratings and do searches without an account, but creating an account will allow you to track and update your ratings, and follow your favorite doctors. We do not change ratings, so logging in gives the user a way to make sure their ratings are always up to date.
Who can rate DOCTORs?
Please only rate doctors for whom you have first-hand knowledge. Also, please only rate your doctor ONCE. Rating more than once may result in ALL your ratings being removed.
My comments were removed. What comments are considered cause for removal?
Comments should be about your personal outcome and/or customer-service related issues. New ratings are reviewed, and we reserve the right to remove comments or an entire rating.
I want to edit a rating I wrote. How do I do this?
If you created an account (accounts are not required for rating, so you may not have created one), login to it. If you do not have an account, you will not be able to edit your rating. If you were logged into your account when you submitted the rating, you can edit your star rating in your profile. Comments are not editable, but you can leave a new comment.
How soon are my ratings posted?
Immediately; however, sometimes our webpages are cached for a couple minutes, so you may need to wait a minute or two to see your rating show up. Also, our automated spam filters will sometimes hide your comments until a human reviewer checks it, but the numerical ratings are still displayed immediately.
How does the ratings system work?
All categories are based on a 5 point rating system, with 5 stars being the best and 1 star being the poorest. The Overall Quality rating is the average of the category ratings. To rate a doctor or a facility you can search by name, city with the search feature. If your doctor is not listed, you can ‘Add place’ and rate them. If your doctor is already listed, just click their name in order to see their ratings and rate them.
How does the ratings system work?
All categories are based on a 5 point rating system, with 5 stars being the best and 1 star being the poorest. The Overall Quality rating is the average of the category ratings. To rate a doctor or a facility you can search by name, city with the search feature. If your doctor is not listed, you can ‘Add place’ and rate them. If your doctor is already listed, just click their name in order to see their ratings and rate them.
Is DoctorsGov safe and private?
Confidentiality is a respected part of DOCTORSGOV Code of Ethics. We take your privacy very seriously. Laws are also in place to protect your privacy.
I have a question that isn’t listed here. Can you help me?
Don’t see your question? Don’t worry. Just call us at 01751-440443. We have highly trained health service specialists standing by to take your call, 24/7/365.
FAQs for professionals
There's an error in my listing; how can I correct it?
Doctors or Place Owner can claim and edit profiles by clicking on the “Claim Your Profile” button located at the top of their ratings page. Person who claims their profiles may correct or update the business information about themselves and their practice that appears in the profile (e.g. address, telephone number, areas of specialty, awards and recognitions).
I have updated my information in PECOS, but it’s not reflected on My Profile. Why?
It can take up to 2 to 4 days for Physician Compare to show information updated in PECOS.
I'm a doctor and I have my patients rate me from our office computer; why did their ratings get removed?
Our systems are set up to remove multiple entries coming from the same computer. Please ask your patients to rate you from their own home computers/Smartphones. Also, if our system detects multiple ratings coming from the same source, it may require new raters to login before rating for some period of time.
What if I see a rating that I think should be removed?
If you think the rating should be removed, click the ‘flag’ icon next to the rating and tell us why it should be removed. Reviews flagged for removal are reviewed by DoctorsGov and taken down if deemed inappropriate (for instance, because they contain demonstrably inaccurate or out of date information (to the extent that information was out of date at the time of the review), are libelous, or include accusations of unlawful activity, profanities or vulgarity, privacy violations, spam, or details that are not relevant or related to a patient’s visit). If the rating is flagged, and then re-approved, the flag disappears for that rating. DoctorsGov cannot verify a patient’s description of interactions with his or her healthcare provider in a private setting, or the patient’s subjective rating of that experience. DoctorsGov does not remove reviews solely because a user claims the review is subjectively unfair.
How do I learn more about the data publicly reported on Physician Compare?
Watch this video for a demonstration on how to use Physician Compare. To begin a search, use the search box on the home page and enter your zip code, city and state, address, or landmark in the location field. Then, enter a search term like a clinician’s name, a group name, a medical specialty, a medical condition, a body part, or an organ system. When you begin typing, you will notice a drop down menu with related specialties. Select from the drop down menu and click “Search.” You should get a list of clinicians and groups depending on your search criteria.
How can I contact you?
Reach the DoctorsGov team through our email doctorsgov@outlook.com or phone +88017430-59991.
How does the Appointment Manager work?
The Appointment Manager adds a form to your profile page for your patients to easily request an appointment. Once an appointment request has been made, you will receive an email to the address your account is registered to with details on how to access to full appointment details.